Stellenbosch based Capitec Bank has released their debut banking app, available for both the feature and smart phone, this past week.
The app which which was first released on Apple’s App store on 12 June 2014, is said to be available across all mobile OS’s. (Given that you have a web enabled cell phone.) Once the app has been downloaded onto the phone, an essential stage of the activation process is the in-branch client authentication which is done using Capitec’s fingerprint technology. The app download can only be completed once the user’s fingerprints have been linked to their specific cell phone. The consultant then puts a process into place where the app gets delivered to the client while in branch and the client is able to activate the app with their fingerprints. Access to the app and authorisation of transactions will be enabled by a remote PIN which is created by the user.
In cases where a device is lost, stolen or broken, customers will be required to repeat the authentication process.