In a statement released earlier today, Standard Bank reassured its customers that it will remain fully operational through the national lockdown and that all banking services will remain available. That’s if none of their digital services go offline, of course.
Following President Cyril Ramaphosa’s announcement that a 21-day national lockdown will be enforced from midnight on Thursday, Standard Bank says it is exempt from the lockdown as an essential services provider.
The bank has implemented robust business-continuity measures, including provisions for employees to work from home wherever possible, and has ensured that its systems will be supported, maintained and continuously improved throughout the lockdown period.
While its branches will remain open and ATMs operational, the bank encourages all customers to use digital channels wherever possible to transact. Customers can make payments and purchases, access loans, open accounts and perform other tasks online.