FlySafair enables customers to get boarding passes via WhatsApp

FlySafair has become the first South African airline to partner with the popular messaging service WhatsApp.

Customers of the Gauteng-based carrier can now get booking confirmations and boarding passes via WhatsApp.

The partnership forms part of a bigger roll-out that was once part of a WhatsApp initiative to test ways for customers and businesses to communicate through the app.

“Over and above providing a low-fare and on-time travel experience, we want to ensure that our passengers have access to a hassle-free experience. And that is what we aim to achieve by enabling our passengers to receive their boarding pass via WhatsApp. Our commitment to provide a solid and convenient experience goes beyond the service our passengers receive in the skies, it begins on the ground.” FlySafair head of sales and distribution; Kirby Gordon said. “We want to be where our customers are, and given the 1 billion users, you have to be on WhatsApp.”

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Papi Mabele

Papi Mabele has a marketing background, he is a digital marketing expert with extensive experience in launching and building global brands in the emerging markets. Papi is also an avid tech writer, enthusiast and all round tech junkie. As a freelance writer and analyst he has been numerously published in Popular Mechanics (SA), GQ South Africa, Premier Magazine, Driven Magazine, Bloem News, Courant, The Weekly, Enthooze Magazine and PiE magazine amongst others.

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