FNB introduces updates to its in-app marketplace

FNB earlier today announced the launch of their single Marketplace for home, car, and services with our favourite being the new car peer-to-peer marketplace allows users to list a vehicle in minutes, get a value estimate, and chat securely with thousands of WesBank pre-selected potential buyers.

Meanwhile, the home services marketplace includes professional services like accountants, tutors, and “GIG” workers while a new Care solution for customers has been introduced to allow them to donate cash or eBucks to worthy causes in under 60 seconds.

For a long time, the most complicated part of the mobile banking experience was figuring out how to securely send money to loved ones. These days, though, more complex experiences – and more of them – are just the surface glitter on a new age of mobile application-based banking. The potential for confusion is accelerating, not least as new names wade into financial solutions.

Until the last year or so, you really didn’t need to think about how or where you were finding your next plumber, or how you were going to list your 1998 Opel Corsa, the yellow pages worked simply fine. In fact, banks usually didn’t want to talk about it or who they’d be keen to collaborate with for fully integrated solutions. Now, bank owned and backed marketplaces are the norm.

Ghana Msibi, WesBank Motor CEO, says, “The expansion of nav» Marketplace to include the Car peer-to-peer marketplace, is our way of looking holistically at the journey of vehicle owners and buyers, and we’ve identified contextual and simplified solutions for our customers. Through nav» Car, we’ve already renewed and delivered over 70 000 license discs during the pandemic, helped customers pay over 200 000 fines on the go, and loaded nearly 700 000 cars in our digital garage.”

In the future, the marketplace will ramp up to include WesBank’s trusted dealer network for a holistic car experience to benefit customers.

Jacques Celliers, FNB CEO says, “In addition to our existing lifestyle offering which includes Telco and Travel on the FNB App, the smart nav» tools demonstrate our commitment to delivering contextual innovations to our Retail and Commercial customers via our trusted digital platform.”

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Papi Mabele

Papi Mabele has a marketing background, he is a digital marketing expert with extensive experience in launching and building global brands in the emerging markets. Papi is also an avid tech writer, enthusiast and all round tech junkie. As a freelance writer and analyst he has been numerously published in Popular Mechanics (SA), GQ South Africa, Premier Magazine, Driven Magazine, Bloem News, Courant, The Weekly, Enthooze Magazine and PiE magazine amongst others.