FNB's In-App messaging a fave for banking

FNB earlier today announced that it has recorded a 56% increase in the number of FNB Premier clients who used their ‘Secure ChatTM’ instant messaging service on the FNB App that clients can use to contact their team of bankers between July 2017 and July 2018.

With that, App logins further increased by 55% with the average number of logins per month increasing by 17%, over the same period. FNB explains reason for this uptake is that the FNB App has become more than just a banking tool, but also a lifestyle enabler through industry leading solutions, such as nav>> Money which helps clients manage their personal finances, amongst other value-added services.

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Papi Mabele

Papi Mabele has a marketing background, he is a digital marketing expert with extensive experience in launching and building global brands in the emerging markets. Papi is also an avid tech writer, enthusiast and all round tech junkie. As a freelance writer and analyst he has been numerously published in Popular Mechanics (SA), GQ South Africa, Premier Magazine, Driven Magazine, Bloem News, Courant, The Weekly, Enthooze Magazine and PiE magazine amongst others.

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