Tracker, Mzansi’s leading telematics provider has announced the launch of a new WhatsApp based armed response service in partnership with Aura. The service, dubbed Tracker SafeGuard, enables subscribers to request immediate armed response assistance wherever they are, by simply dropping a location pin in WhatsApp.
Subscribers to the platform are connected to a nationwide response network of over 1500 armed responders.
On receiving a location pin, the WhatsApp bot automatically sends an emergency request to surrounding security responders. The closest responder will be activated and navigated directly to the site of the emergency through accurate pinpoint geo-location.
Then the responder will receive an instant profile of the subscriber with their identity and other relevant information via an in-vehicle responder device, ensuring that they can identify the subscriber immediately. The subscriber, in turn, will receive information enabling them to track and identify the responder.
According to Aura’s website, the company’s service cuts lead time for emergency assistance by 25 minutes.
Tracker urges users to test the service by saving 0861 222 781 as a WhatsApp contact on their mobile device and typing Hi in the chat to initiate a demo.
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